Our Privacy Policy

This Privacy Policy applies to all services provided by Golden Vacation Resort India Private Limited, including its branches, associated entities, affiliates, holiday membership programmes, resort services, travel services, and related customer-support activities. This policy outlines the procedures adopted by Golden Vacation Resort India Private Limited for collecting, using, storing, protecting, and managing personal information and is intended to comply with applicable privacy and data-protection laws and regulations in India.

In accordance with applicable privacy and data-protection laws in India, Golden Vacation Resort India Private Limited collects personal information only for legitimate business, holiday membership, resort, travel, booking, customer-service and other service-related purposes. The information collected will be handled responsibly and will not be used for unauthorised purposes.

We follow appropriate procedures when collecting and processing personal information and aim to ensure that such collection is fair, transparent and lawful.

Golden Vacation Resort India Private Limited respects the privacy and expectations of its Members and customers. Wherever consent is required, we seek appropriate permission before collecting or using personal information and take reasonable measures to ensure that such information is used only for the purposes communicated to the individual or otherwise permitted by applicable law.

Golden Vacation Resort India Private Limited works with selected third-party service providers to enhance the quality, efficiency and reliability of services provided to our Members and customers. These providers may include hotels, resorts, travel partners, payment service providers, technology providers, booking platforms and other professional service partners.

Where necessary, certain third parties may receive limited access to relevant Member or customer information solely for the purpose of providing services on behalf of Golden Vacation Resort India Private Limited.

We expect all such service providers to handle personal information responsibly, maintain appropriate security measures and use the information only for authorised purposes.

Data security is a matter that Golden Vacation Resort India Private Limited takes very seriously. We maintain appropriate security standards and take reasonable technical and organisational measures to protect the information provided by our Members, customers and website users.

Our website may use SSL/TLS (Secure Sockets Layer/Transport Layer Security) encryption and other appropriate security technologies to help protect information transmitted during online transactions and communications.

Golden Vacation Resort India Private Limited respects the privacy of its Members and customers and is committed to protecting their personal information from unauthorised access, misuse, alteration or disclosure, subject to applicable law.

For questions or concerns regarding website security or the handling of your personal information, email crm@goldenvacationresorts.com.

Golden Vacation Resort India Private Limited may use cookies and similar technologies to understand how visitors use our website, remember preferences, improve website functionality and provide relevant service and support information.

The use of cookies does not automatically mean that additional personally identifiable information will be collected from your device. Certain cookies may collect basic technical information about the device or browser being used, such as device type, browser type and website interaction. Cookies are primarily used to support website functionality and performance.

Accepting cookies does not automatically provide Golden Vacation Resort India Private Limited with access to personal information stored on your device. Cookies generally contain technical information used to improve website functionality and user experience.

Cookies are designed to provide a better, smoother and more convenient website experience, including helping with navigation, preferences, website performance and certain online services.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.

For further enquiries regarding this Privacy Policy or any privacy-related concerns, Golden Vacation Resort India Private Limited requests that you contact our Privacy & Customer Care Team directly. We are committed to addressing privacy-related concerns promptly, responsibly and transparently.

Email: crm@goldenvacationresorts.com
Phone: +91 95580 22335

Our team is available to assist you with enquiries relating to your personal information, its collection and use, data security, privacy practices and your applicable rights under Indian privacy and data-protection laws.